CRM system from PRIVAGE APP
Using Privage CRM will help businesses build better relationships with customers, increase customer satisfaction, and drive sustainable business growth.
Target audience analysis
To plan appropriate strategies
Launch a campaign or promotion
Increase sales and build strong relationships.
Build a new customer base
Manage customer data systematically
Customer satisfaction
Attract old customers to come back and buy products again.
Increase sales team efficiency
Help track sales opportunities and close deals faster.
Improve service
To better meet customer needs
CRM MARKETING
Customer satisfaction
- Use the Rich Menu in LINE OA.
- Easy registration with a phone number.
- Manage back-end data via the website.
Who is a CRM system suitable for?
A tool that helps businesses effectively manage their customer relationships, whether small, medium, or large.
It can be adapted to suit the unique characteristics and needs of each business.
Small businesses and B2C
CRM helps to centralize customer data and track interactions. For example, a coffee shop, restaurant, or online store uses CRM to record customer orders and visit history, enabling personalized promotions, increasing engagement and customer satisfaction.
Medium-sized and B2B businesses
CRM helps manage sales and marketing processes systematically. For example, an online retailer uses CRM to analyze customer purchasing behavior, plan promotional emails, and track sales status. This helps increase efficiency in communication and build lasting relationships.
With customers
Large businesses, both B2B and B2C
For large businesses with large amounts of customer data and the need for in-depth analysis, CRM plays a crucial role in connecting data across all departments. For example, banks or insurance companies use CRM to manage large amounts of customer data, analyze service behavior, and improve services to precisely meet customer needs, enabling them to create effective strategies and respond to rapidly changing markets.
Many business customers trust us.
Dashboard Summary
Businesses can set up and manage members through the Dashboard and can view various reports online in real time via a web browser.
Package SME
Starting from (per year) 1,900.- (Average per Month)
Package details
- Connect to LINE OA's Rich Menu.
- Register with your phone number.
- Members verify their identity with an OTP, with separate SMS credits.
- Member profile, consent, and membership card.
- Customize the membership card logo and set the base color theme.
- Collect points, redeem points campaigns
- Choose other themes in the Theme Store
- Connect with other POS systems to automatically earn points
- Add extensions
Top-up package for SMS credit
SMS Verification Credits
CRM System Connection with LINE OA
Content Design for LINE OA and Campaign Setup within the CRM System
Rich Menu
Rich Message
Member Card
Coupon | Campaign
Steps to apply for CRM system
Customer Data Preparation
- Brand Information Setup Prepare brand-related details such as logo, contact number, LINE ID, and other essential information.
- Data Verification & System Structure Design
Points Accumulation Rules Configuration
- Set up reward point rules (e.g., every 100 THB = 1 point, or special bonus points after 5 purchases).
- Reward & Privilege Definition
- Customer Segmentation Define customer groups such as regular customers, VIP customers, and new customers, enabling targeted campaigns and personalized communication.
System Integration & Testing
- System Setup & Integration Configure and connect the Privage CRM system with LINE Official Account (LINE OA) or the clients website
- Points & Rewards Testing
Test the loyalty point accumulation, reward redemption, and notification system to ensure smooth operation. - Customer Data Verification
Loyalty Program Monitoring & Development
- Feedback Collection
- New Campaign Testing
- Program Optimization
1.Select a Service Package
- Choose the package that best fits your business needs (e.g., small, medium, or large enterprises).
- Consider the included features such as customer management, promotion delivery, loyalty point system, and more.
2.Collect Business Information & Media
- Submit personal and business details such as company name, email, phone number, and username.
3.System Setup & Integration
- Configure the business profile (company name, address, contact information).
- Connect the CRM system with various channels such as LINE OA, Facebook, website, or other customer touchpoints.
- Set up loyalty rules (e.g., spend 100 THB = 1 point).
4.Design Content Review Dsign Content LINE OA ( Risch Menu | Rish Message )
- Review the overall design including color scheme (Mood & Tone), style, content layout, image placement, headline, description, and button setup.
5.Revision, Testing & Delivery
- Implement revisions based on client feedback.
6.Team Training
- Provide training sessions for staff covering key CRM functions such as updating customer data, tracking purchase history, and utilizing marketing automation tools.
Request for quotation for system activation
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